Trusted Security Pros or High-Tech Smart Homes: Allied Home Security vs. Vivint

Technology is making every aspect of our lives easier, including keeping our homes safe when we’re out. Modern home security solutions include doorbell cameras, monitors that can detect the sound of breaking glass, and security cameras that can stream crystal-clear video feed to your cell phone 24/7. Some Smart Home technology even goes as far as letting you lock doors, turn on lights, and control your thermostat all from your phone.

High-tech gadgets are fun, but the real question is do they help keep your home as safe as possible at a price you can afford? At Allied Home Security, we are committed to providing Texans with effective home security solutions at reasonable prices. Learn how Vivint , the smart home company, compares.

Meet Allied Home Security

Based in Houston, Texas, Allied Home Security has helped keep homes and businesses in Houston, Dallas/Fort Worth, Austin, and San Antonio safe for over 20 years. What makes us different from other Texas security and alarm monitoring companies? Not only will we outfit your home with state-of-the-art equipment, but we’ll send our certified technicians to install it. Even our monitoring station is run out of Texas, so you know you’ve always got a team of committed local professionals looking out for you and your home.

Meet Vivint

Originally founded as APX Alarm Security in Provo, UT in 1999, this former security system retailer and installer rebranded as Vivint in 2011 and now focuses more broadly on developing Smart Homes. Their products focus on both home security and home automation and include cameras for both inside and outside the home, smart thermostats, and digital lighting integrations. Vivint now also provides security products for cars and owns a solar energy company, Vivint Solar. In 2017, they partnered with Airbnb to allow Airbnb hosts to integrate their accounts with their Vivint products. Vivint has retail locations in every state except for Maine and the District of Colombia.

Allied Home Security Solutions

If your home is in need of a whole new security system, Allied Home Security will provide commercial-grade equipment at the lowest possible cost. Any new system purchased from us comes with free professional installation, activation, and on-site training. If you already have equipment installed, we can activate it and set you up with a monitoring plan with our 5-star rated monitoring station for just $19.95 a month. Home security technology is constantly changing, with better solutions for keeping your home safe being developed every year. We can help upgrade a current system with Smart Home capabilities to enhance your ability to monitor your home and protect your family.

Customize a comprehensive home security solution using any of the following components we offer:

• Security panels, including cutting-edge touch screen options
• Video doorbell cameras
• HD dome-vision cameras
• 2-way voice cameras
• Outdoor security cameras with night vision
• Complete DVR camera systems
• Keyless smart door locks
• Garage door controllers
• Key fobs for arming or disarming your system remotely
• Smoke detectors
• Motion sensors
• Door and window contact sensors
• Carbon monoxide detectors
• Panic buttons
• Glass break sensors
• Alarm sirens
• Shock sensors
• Independent living systems for seniors

We are committed to keeping your whole family safe from harm, which is why we offer such a wide selection of home safety devices to meet all your needs. We offer 4 commercial grade security packages starting at just $19.95 a month: Smart Security Essential, Smart Security Complete, Smart Security Ultimate Command, and Smart Security Ultimate Security and Surveillance. Each package includes 24/7 police, medical, and fire monitoring; pre-wired windows and 3 door contact sensors; an LCD keypad; a motion detector; yard signs and decals; and app connectivity so you can monitor your home’s safety from your mobile device. We can also set you up with smart lightbulbs, switches, and thermostats to make managing your home the easiest it’s ever been.

Vivint Smart Home Solutions

Security features are one category of smart home automation devices Vivint provides. Their full line of available products include:

• Energy-conserving smart thermostats with mobile climate control
• Voice activated smart lights
• Garage door controllers
• Car guards
• Keyless smart locks
• Door, window, and motion sensors
• Glass break detectors
• Safety alarms
• Indoor, outdoor, and doorbell cameras

All of Vivint’s  smart home automation products can be controlled and monitored from their app. Google Home, Nest, and Amazon Alexa are all compatible with Vivint technology.

Vivint offers just 3 different package levels: the Starter Package, the Premium Package, and the Premium Plus package. All three include 24/7 monitoring, intrusion detection, a touchscreen control panel, and mobile app integration. Vivint claims that all their home security and smart home automation systems are custom designed. So they do not have base pricing for each package available on their website. According to Safe Home, their most basic package starts at around $30 each month. To get an exact quote for your needs, you will need to request a quote on their website or call the company yourself.

Allied Home Security vs. Vivint: Customer Service and Satisfaction

Allied Home Security is the Highest Rated home security company in Texas, as chosen by our customers.  What’s the main difference between trusting a local company for your home security needs or a large, national security company? Allied Home Security is run by Texans, for Texans. From the top down, every technician and administrator who works for us is committed to keeping your home and neighborhood safe, because it might be their neighborhood too! That sense of community just isn’t something a national company working out of another state can replicate.

Choosing a local business will give you better customer service, and typically lower prices compared to large national corporations.

We’re not just a business trying to sell you the most expensive gadget, we’re neighbors working with you to keep your home, family, and property safe. Allied Home Security offers prompt, professional service. When you call our office, you’re speaking to a local team who can address your concerns then and there. We know which of our technicians will be coming to your home and make sure they are fully briefed on your needs and concerns before they get there. Your call won’t be outsourced to a random customer service agent; it’ll come right to a trusted member of our team in our main office right in the heart of Houston, Texas.

When you work with a large national corporation, you could end up speaking to several people all across the country before you’re able to get a local technician to your door. It’s easy for specific requests to get lost somewhere in the chain of communication. Plus, with customers from all over the country calling for service requests, you could end up on hold for an hour or more.

Monitoring Stations

Allied Home Security even uses a Texas-based monitoring station for all our equipment. So, if something goes wrong, you’ll know a local team is responding to help keep your home and family safe. Our monitoring station offers 24-hour customer service so if you ever have a concern, we’ll be there to help. The monitoring station has been evaluated and certified by Underwriters Laboratories in Northbrook, Illinois. This non-profit global safety certification organization ensures that security customers get the best tools and service possible. It’s assessed by a security company’s ability to install, test, maintain, and monitor devices, and communicate with the proper authorities when an alert is triggered.

Credibility

The customer always comes first at Allied Home Security. When customers work with Allied, you know you’ll never be treated as just a number. We want you to have a security system that works for your home, is easy for you to monitor, and gives you peace of mind that your family and belongings are safe from intruders, fire, and other catastrophes. We’ll never resort to deceptive marketing practices to try and upsell you on products or services you don’t need or try to lure you away from your current security provider unless you are ready to make a change.

Our customer-centered practices have earned us an A+ rating and accreditation from the Better Business Bureau. They are also the reason we have 5-star reviews on Yellow Pages, Yelp, Google, and Facebook Business.

At Allied Home Security, the main reason for making your home “smarter” is to keep you and your family safer. We can help you upgrade to remote temperature and light control, but our real focus is on deterring threats. Also, it alerts both you and the proper authorities of an emergency as soon as it happens. Furthermore, we are even committed to helping you protect your loved ones outside your home with a wide range of monitoring devices and automatic notifications for elderly family members including falls, forgetting to take medication, or changes in patterns and activity levels.

If your home is in Texas, your home security system should be too. Interested in a comprehensive security system installed and monitored by local professionals? Contact Us for a quote today!